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    How to Install Serial to USB AWM 2725 Driver on Windows

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    How to Install Serial to USB AWM 2725 Driver on Windows

    If you have a device that uses a serial port to communicate with your computer, such as a barcode reader, a cash register printer, a modem, or a microcontroller programmer, you might need a serial to USB adapter to connect it. A serial to USB adapter is a device that converts the serial signals to USB signals and allows your computer to recognize the device as a USB device.

    One of the most common serial to USB adapters is the AWM 2725 model, which uses a Prolific chip to perform the conversion. However, installing the driver for this adapter can be tricky, especially on Windows 10. In this article, we will show you how to install the serial to USB AWM 2725 driver on Windows 10 and how to troubleshoot some common issues.

    Step 1: Download the Driver

    The first step is to download the driver for the serial to USB AWM 2725 adapter from the official website of Prolific. You can find the driver here: https://www.prolific.com.tw/US/ShowProduct.aspx?p_id=225&pcid=41

    Make sure you download the correct version of the driver for your Windows operating system. For Windows 10, you need to download the version 3.8.31.0 or later.

    Step 2: Install the Driver

    After downloading the driver, you need to install it on your computer. To do that, follow these steps:

    1. Unplug the serial to USB AWM 2725 adapter from your computer.
    2. Locate the downloaded driver file and double-click on it to run it.
    3. Follow the instructions on the screen to complete the installation.
    4. Restart your computer if prompted.
    5. Plug in the serial to USB AWM 2725 adapter to your computer and wait for Windows to detect it.
    6. Open Device Manager and check if there is a new device under Ports (COM & LPT) named Prolific USB-to-Serial Comm Port with a COM number assigned to it.

    If you see this device, then you have successfully installed the driver and you can use your serial device with your computer.

    Step 3: Troubleshoot Common Issues

    Sometimes, you might encounter some issues with the serial to USB AWM 2725 adapter, such as:

    • The device is not detected by Windows.
    • The device shows a yellow exclamation mark or a red cross in Device Manager.
    • The device shows an error code 10 (This device cannot start) in Device Manager.
    • The device does not work properly with your serial application.

    These issues are usually caused by one of these reasons:

    • You have installed an incompatible or outdated driver.
    • You have plugged in the adapter to a different USB port than before.
    • You have a counterfeit or fake adapter that does not use a genuine Prolific chip.

    To fix these issues, you can try these solutions:

    • Uninstall and reinstall the driver following step 2 above.
    • Use the same USB port that you used before or try a different USB port on your computer.
    • Check if your adapter is genuine by using this tool: https://www.prolific.com.tw/US/ShowProduct.aspx?p_id=232&pcid=41. If your adapter is fake, you might need to buy a new one that uses a genuine Prolific chip.

    We hope this article has helped you install and use your serial to USB AWM 2725 adapter on Windows 10. If you have any questions or feedback, please let us know in the comments below.

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    Hi, I’m Adam Smith

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